What is Freshworks?

Freshworks is a comprehensive suite of business software that provides tools for customer relationship management (CRM), customer service, marketing automation, and IT service management. Founded in 2010, Freshworks aims to create intuitive, easy-to-use software solutions that help businesses better engage with customers, streamline their processes, and enhance productivity.

Freshworks’ solutions are used by businesses of all sizes, from small startups to large enterprises, across various industries globally. The company’s commitment to building easy-to-use, affordable, and efficient software has made it a significant player in the SaaS (Software as a Service) market.